Free Shipping

1. Shipping Fee & Time

• USA Orders: Orders placed before 5 PM (PT) ship the same day (excluding weekends & holidays). Delivery in 3–7 business days.
• CA / AU / KR Orders: Orders placed before 5 PM (PT) dispatch the next business day, with delivery in 7–14 business days.

Please allow 1–2 business days for processing. Once shipped, you’ll receive an email with your tracking number and link.
During sale events, shipping may take slightly longer due to high order volume.

2. Tracking Information

You’ll receive an email with a tracking number once your order ships. Tracking updates may take up to 48 hours. If your tracking hasn’t updated in over 3 business days, contact us at support@getqrov.com; we’re happy to help :)

3. Delivery Address

Please ensure your delivery address is accurate and complete. We’re not responsible for delays or lost packages caused by incorrect information.
If your parcel is returned due to an incorrect address, we’ll reship it for an additional shipping fee.

4. Order Cancellation

Orders can be canceled before dispatch for a full refund.
Once shipped, cancellations are not possible.

5. Order Modification

We can’t modify orders once placed.
If you need to change items, please cancel the original order and place a new one.